Next, you are going to want to install the software CD that came with your upgrade. Again, refer to the help files or documentation for that software on how to turn off / disable the firewall.

A couple examples would be Norton Internet Securities or McAffee or AVG Security. The last note on Firewalls: not only is there the firewall built into Windows, but also your computer may have commercial firewalls turned on. Simply allowing a program access through the firewall does not work. Windows Vista and 7 the firewall is located in “System and Securities.” In the “Systems and Securities, you need to find the firewall feature and a link to “Turn Windows Firewall On or Off”. Windows XP it normally titled “Windows Firewall”. The firewall is found in your computer’s control panel.

Each program is different.įirewalls: Windows has a built in firewall. Firewalls and Antivirus programs will block the updates from downloading and can interfere with the installation of the software.įor the antivirus, you need to refer to the software documentation on how to shut it off. Windows Vista and Windows 7: Same as above with the exception of in theĬontrol panel you will click on “Programs and Features” Click on each one and click remove or uninstall. Windows XP – once in the control panel, double click on “Add/Remove To uninstall, you must go into your Windows Control Pane What happens is that your new 5.0 system software reverts back to 4.0 or earlier. When you install more than one version, the software gets confused and usually updates with the older software. The instructions with the tool do not tell you that you can not install one version on top of the other or have multiple versions installed at the same time.

If you never installed any NGIS software on your PC before, you can skip this step. The first step is to uninstall any previous versions of the NGIS software from your computer. After all, you are an automotive technician, not a computer genius, right? Step One Uninstall Any Old NGIS Software I will show you how to update your OTC Genisys scan tool, step by step. You no longer have to search all over the internet for instructions you can understand with out feeling like you are reading a foreign language. You open your kit and you are left scratching your head, “Where do I even start?” I understand this problem because I help customers, like you, over the phone every day to update their OTC Genisys. The instructions provided with your update kit are less than understandable. Updating Your OTC Genisys Automotive Scan Diagnostic Tool

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